Welcome
Read on to learn more about how your automotive repair shop can benefit from:
- Your local NAPA AUTO PARTS store's products and services.
- The NAPA Institute of Automotive Technology (N.I.A.T.).
- The NAPA AutoCare Program.
Your Local NAPA
AUTO PARTS Store
NAPA has delivered top-quality replacement parts and service to automotive
repair professionals for more than 80 years. You and the customers you serve
will appreciate the benefits your local NAPA AUTO PARTS store offers your
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- Availability on over 310,000 parts, refinish supplies and accessories
-- what you need, when you need it.
- Super-fast "Hot-Shot Deliveries" that minimize down time, maximize
productivity.
- Expert, professional service from top professionals who understand your business
needs. No auto parts supplier has more ASE-certified Parts Specialists than NAPA.
- Technical and business-management training.
- NAPA National Warranty Program honored by over 6,000 NAPA AUTO PARTS
stores nationwide.
NAPA Institute of
Automotive Technology (N.I.A.T.) Training
N.I.A.T. offers self-study courses on today's most challenging automotive service subjects
so your shop can make -- and profit from -- the repairs other shops have to turn away.
N.I.A.T. is a proven way for technicians to:
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- Identify specific areas in which they need the most training.
- Increase productivity and profits.
- Get the knowhow to fix today's vehicles right the first time, every time.
- Prepare for ASE-certification testing.
- Learn valuable skills at their own pace -- where and when it's convenient.
Each N.I.A.T. package includes an informative videotape, an extensive
course book, a final test and a certificate of completion. For more
information, or to order your self-study training package, call 1-800-292-NIAT (6428).
The NAPA AutoCare
Program
America's largest network of independent automotive service and repair shops provides
powerful training, marketing and business-management resources. NAPA AutoCare members
receive business tools worth thousands of dollars.Here are just a few: |
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- NAPA AutoCare "Peace of Mind" Warranty backs parts and
labor on qualifying services and repairs nationwide for 12 months/12,000
miles.
- NAPA Volume Rebate Program accrues monies up to 4% on qualifying
NAPA purchases.
- NAPA Visa Consumer Credit Program provides approved customers:
- Double "Peace of Mind" Warranty coverage (24 months/24,000 miles)
- NAPA AutoCare Customer Satisfaction Index (CSI) Program allows
customers to evaluate your service; alerts you if a concern is raised so
you can contact the customer immediately.
- National Advertising includes multimillion-dollar support of NAPA
AutoCare Centers on network TV and in popular consumer publications.
For more information on how NAPA can help make your business more competitive and
successful, contact your local NAPA AUTO PARTS store. Visit NAPA at http://www.napaonline.com -- or call 1-800-LET-NAPA
-- for the location nearest you.